Privacy Policy

Last updated: July 16, 2025

1. Introduction

Gustavo AI Technology (“we”, “us”, “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number (provided via contact forms or account registration).
• Payment and billing details (for invoicing and purchases).
• Company name, role, and industry (for service customization).

2.2 Usage Data

• IP address, browser type, and operating system.
• Pages visited, time spent, and clickstream data.
• Referral source and navigational paths.

2.3 Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to analyze site traffic and improve user experience. You may disable cookies via your browser settings.

3. How We Use Your Information

• Service Delivery: To provide and maintain our services, process transactions, and manage accounts.
• Communication: To respond to inquiries, send service-related notices, and share updates or newsletters.
• Analytics: To monitor and analyze usage trends, improve our website, and measure marketing effectiveness.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.

4. Information Sharing

• Service Providers: Third-party vendors for hosting, payment processing, analytics, and marketing platforms.
• Legal Obligations: When required by law, court order, or governmental authority.
• Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice to affected users).
• Consent: With your explicit consent for specific sharing purposes.

5. Data Security

We implement administrative, technical, and physical safeguards to protect personal data, including:

• Data encryption (TLS in transit, AES-256 at rest).
• Access controls and authentication mechanisms.
• Regular security assessments and vulnerability scans.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Invoices and billing records are retained for a minimum of seven years.

7. Your Rights & Choices

• Access & Portability: Request a copy of your personal data in machine-readable format.
• Correction: Request updates or corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails via the link in emails or contact us directly.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices; please review their policies.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. If you believe we have inadvertently done so, please contact us.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes via email or by prominent notice on our site at least 30 days before changes take effect.

11. Contact Us

For questions or requests regarding this Privacy Policy, please email us at contact@gustavoai.shop.